PROCESSING TIME
Please note that for bundles, frontals and closure we offer same day shipping for orders placed before 2pm EST time. Otherwise it will be shipped next  business day. For custom wigs processing time is 7 to 10 business days.

SHIPPING RATES & DELIVERY TIME CANADA
UPS expedited services is offered for all Canadian orders.
You should receive your hair within the next business day after it has been shipped. Please note that we are not responsible for ups delays or lost item.

Flat rate of 30$ CAD shipping fees.

Free delivery services for orders over 300$ CAD.

SHIPPING RATES & DELIVERY TIME US/INTERNATIONAL

UPS standard services is offered for US and International orders.
You should receive your hair within 3 to 5 business days. Please note that we are not responsible for ups delays or lost items.

Flat rate of 60$ CAD shipping fees.

Free delivery services for orders over 500$ CAD.

IDENTITY VERIFICATION
For orders with a shipping address different than the billing address we reserve the right to refuse order or verify cardholder identity and it will require to fill out an authorization form. If the customer fail to do so or the documents do not seem valid a refund will be process within 48 hr.

RETURNS
Although we stand behind the quality of our products, We’ve temporarily updated our 30 days warranty Return Policy due to Covid-19 pandemic.Effective immediately all sales are final. For defective products an exchange or store credit will be offered, no money refund.

OUR WARRANTY DOES NOT COVER THE FOLLOWING:
– Defect from improper use/application of the product
– Defects by altering product (i.e coloration)
– Defects from improper care of the extensions (i.e excessive use of heat)

EXCHANGES
For exchanges items must be unused in the state you received them and in the original packaging. Returns & shipping fees are at your own cost.

DUTY AND CUSTOM FEES
Amala virgin hair is not responsible for any fees (custom fees or taxes) associated with your shipment upon delivery. We do not refund shipping charges for orders returned.